Buyer bought 4 items from me. I sent her an invoice for all. She wants me to 'uncombine' the invoice. How do I do this?

foreversunday
Community Member

Hi Guys,

A buyer purchased 4 items from me some time ago.  I invoiced her for all on one statement.  The buyer has recently requested that I 'uncombine' the invoice due to financial difficulties?  Can I

re-invoice?  If so, how do I do this if I have already sent one?

Thanks for your advice........... 🙂

Accepted Solutions (1)

Accepted Solutions (1)

Click on contact buyer then at the top click on Send Invoice and then then to the left ONLY tick the item/s you want to send the invoice for.

 

As long as they have not completed checkout this should work.

 

Answers (0)