Buyer left neutral feedback for an item they failed to pay for.

[seekyourtreasures]

I have recently had an increase in a number of buyers failing to pay for items they have purchased.

I waited 2 weeks for this particular buyer to pay, which I think is more than fair.  Follow up emails and invoices sent with no response.  I opened and closed an Unpaid Item despute and received a credit for the fees on the item.

I just found the neutral feedback this buyer left yesterday for the item they failed to pay for.  I like to think people are honest and good buy I can't help feeling like this person is being vindictive.

I don't think it is fair a buyer can fail to complete the contract of sale and leave feedback on an item they didn't purchase. 

I have looked through the feedback policies, is there something allowing this to happen that I have missed?

I am now going to block this buyer.

Any advice is appreciated.

Thanks

[*sparklz* · Accepted solution]

Call ebay and they will remove the feedback.

Usually once the dispute is closed they can not leave FB and if they have left before it is closed it disappears when the dispute is closed automatically.