COMPLAINTS ADDRESS PLEASE .

[abl9674]

i HAVE JUST SPENT A LOT OF TIME    WITH   I  THINK A MACHINE , WHEN I CALLED. I WAS TRY ING TO GET  TO TALKING WITH   A HUMAN BEIING ABOUT MY PROBLEM., PLEASE READ  WHAT  I HAD TO UT UP WITH, IASKED NUMERUS QUESTIONS I JUST RECEIVED ANSWER S WHICH DID NOT GO ANYWHERE NEAR ANSWERING MY QUESTIONS.

 FOR INSTANCE IT WAS SUGGESTED THAT I CHANGE MY DATE OF B IRTH.     IASKED WHY.  I WAS NOT GIVEN AN ANSWER. SEEING THAT WE ALL HAVE ONLY ONE DATE OF BIRTH I THINK IT WAS A REDICULOUS   BI T OF ADVICE, 

IN MY  OPINION WHAT  I WAS TOLD DURING THIS SESSION WAS ABSOLUTELY  WITHOUT ANY  THOUGHT BY THE   PERSON OR MACHINE AT THE OTHER END OF MY CALL.

[sugar249]

If you yelled at the machine the same way you are yelling at us, it should give you nonsense answers

[padi*0409 · Accepted solution]

You are posting on a member to member forum not contacting eBay CS reps.

So please do not scream at us by using caps-lock.

Why not tell us what your problem is and some of the experienced members here might have a solution for you...

[abl9674 · Accepted solution]

My complaint really fully explains that I di dnot get any where because of the system.It was suggested that I change my date of birth.I have not doubt the p;erlson at the other end of this matter is in the wrong job.h

[sandypebbles · Accepted solution]

Did they tell you to change your date of birth or the format ? The person at the other end is typing from the pre-written script they are given to type from, the 'answers' that most closely match whatever the person asks. In any case, other members can't even attempt to try to help or offer suggestions when have no idea what the issue is or why you would get a response like 'change your date of birth'