Case regarding Urban Decay eye shadow

[202326sbd]

Hello

i disagree to refund money for Urban Decay eye shadow

i didn't sell it as authentic and after girls asked me questions about it l added more information about authentic and review the item.  I have bought this item on eBay as well. 

A buyer didn't ask any questions but she knows about red stick and sparkle in black shadow. I didn't know about it and put on sale because it is not my colour and nothing wrong with the product. 

she didn't ask anything, didn't check. If return is not accepted I have to be under protection  as well because other way it is no sense. 

There  is a lot not authentic Urban Decay product  on eBay. I have bought not authentic products myself because I didn't check it before buy it. 

I didn't mentioned anything about authentic and honestly answer for questions I am not sure about it. 

I desagree people bought some product and figure out later they don't like it and want to return it. I want protection as a seller as well as a buyer 

Regards

Svetlana