Changes to address format in "Orders"

[peeknservices]

Greetings Gurus,

Has anyone else noticed that the order delivery address formats keep changing when you look at an Ebay Sales Order I.E. the ebay: random reference? (whatever it is) and the "Street Address" seem to keep changing on me (As in the position that it presented).

I normally choose the "Copy full address to clipboard" and then paste into excel and let Excel sort itself to suit the rest of my documentation.

I have attached an image to show what I mean, these are 2 consective orders.

I have noticed this several times over the last 4 ~ 6 weeks

This is doing my head in!  What I can normally achieve in 2 ~ 3 minutes is now taking me closer to 5 ~ 6 minutes per order to process & If I am not on top of it, my couriers seem to have trouble sending parcels to John Doe, ebay:jlasbh Beehive NSW 8888 instead of John Doe, "## I am a street address", Beehive, NSW 8888

I have noticed this before and have been trapped.

As I understand it, Ebay have been on a pilgamage to sort out Suburbs & Postcodes, Kudos to them for that but I don't understand how it would affect theese fields.....

Surely I am not a lone soldier here!

Any suggestions?  How / Is it possible to draw Ebay's attention to this issue

Cheerz

[kopenhagen5 · Accepted solution]

Greetings,

If you are looking for several opinions or a work-around, it may be more prudent to post on the discussion boards in selling rather than the answer centre. 

Not many read here and posts are usually furnished with limited succinct responses.

We would be guessing as to what eBay may be doing and currently there are no means of contact except for chat via help at the top of the page. Even then I doubt software technicians are informed from call centres.

It is most likely eBay programmers whom may be outside consultants, are continually making changes which in turn affect other aspects of the platform.

It is also possible they are problems arising from the latest automation implemented to auto correct addresses.

We received an email on this last month.

[peeknservices · Accepted solution]

Thanks for that, I posted here because that was as long as my patience lasted, I found it hard enough to get to the discussion boards let alone find the seller page, could be me but I was aiming for the seller area...
Cheerz

[kopenhagen5 · Accepted solution]

You're welcome.
https://community.ebay.com.au/t5/Selling/bd-p/2500000010

[peeknservices · Accepted solution]

Genius.
Many thanks

[silver-fox-bullion]

Hmmmm this EBAY number may very important in future has just hit me why it there.     EBAY ARE GOING TO DO REFUNDS for missing items SO basically the seller will no longer have to chase the refund out of AP etc.    

I bet the ebay NUMBER in the address is to act as some type of trigger for ebay to take control of the tracking number for them to re claim costs...

[peeknservices]

Thanks, that may well be the case.
I don't really care what it is to be used for, my issue is that it keeps changing from one line to the other.
I copy the whole address address information and paste it into my spreadsheet, that dta is used is then used to automatically populate several cells throughout my spreadsheet pages and if I am not careful, I end up sending stuff to Joe Blow @ ebay|xyz... instead of Joe Blow @ # whatever St....
It is the consistency of where Ebay puts this information into the address field that I am finding annoying.
Cheerz