Changing an invoice

Hi, i have recently sold to items od clothing to a buyer, after sending a combined postage invoice and receiving not contact for several days, i was asked to send a combined total invoice, i re sent the invoice and asked the buyer to contact me if it was not received, after a couple of more days i received a message from the buyer to say her pc had "cracked" up and she was using her phone and could i send the invoice again, just removing the postage fee from one item. i looke at doing this for her but see no way of adjusting the invoice now that it have been sent. any suggestions as what i should do from here on, i have sent a message to the buyer yesterday , making her aware of the total amount owed and asking for payment, i have also explained that i was not able to asjust the invoice nd that i would ask you guys for advice, your advice is really appreciated. i dont want to open an unpaid item dispute, but if it was me i would broow someone elses computer to finish the transaction!

Accepted Solutions (1)

Accepted Solutions (1)

Sounds like stalling tactics to me. She doesnt need to even borrow a computer, she can go to her local library or internet cafe and use one.

You can resend an invoice from the drop down tabs to the right of one of the items, but you shouldnt have to, she should be able to see the transactions by using her phone. You may just have to harden up and open the dispute for non payment if she strings you along any further.

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