Customer wont accept delivery

Hi Everyone,

 

I have a customer who is refusing to accept delivery of an item i sold them because they have now found it cheaper elsewhere on the internet.

The courier has atempted delivery and is wanting an alternative date to redeliver

The seller is now asking me to reduce the price of the item to what she has found it for elsewhere or she wont accept delivery

She did ask for a discount before purchasing but i refused.
if i dont give an alternative date the item will be shipped back to supplier and return shipping will be very expensive.

Is there a way around this, what can i do about this buyer not accepting delivery.


Many Thanks

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