Feedback left by a user who bid on or purchased an item solely to have the opportunity to leave negative feedback for the seller, with no intention of completing the transaction.

[belkin47]

Please help me to remove the negative, malicious, untrue comments, left for me as a seller from am..123 the buyer .who had no intention of paying me for the item that she bid on and won, or making an contact with me what-so-ever.

And l used my iphone to post feedback comment, and it gave me no choice where to put a Negative or Positive rating!!

Obviously, l intended it to be NEGATIVE. But it came up as positive with a Negative comment. Please help me to retify this, and also could you please note that l am making a formal complaint about this buyer am..123 for NO CONTACT after auction, ignoring all my mails, not going through with the payment/pickup of item won, and then giving me a Negative comment and telling people not to trust ME???? Is this buyer for real? I have done NOTHING wrong. am..123 is in the wrong clearly here, and has sought to damage my perfect ALL POSITIVES comments, and my reputation on EBay. Please help me - l need this non-buyer to be repremanded in some way, so that she does not do the same thing to another unsuspecting seller, such as myself.

Thank you for your assistance in this very murky and nasty incident.

Sincerely,

Corinne Theodore.

[*new2vintage · Accepted solution]

I can't feel very sorry for a sorry who leaves a positive point with a negative comment which is a policy violation. The procedure is to open a NPB dispute. Do that and after you close it the negative feedback should be removed. Apart from that you can phone ebay and ask for it to be removed.