on 09-05-2013 02:40 PM
Hi i am having issues with my gallery pictures not showing large like all other gallery pictures on ebay.
When you go into a live listing via ebay and click on revise to try to fix the problem (as you can not do this in inkfrog) you see your gallery picture, you click on add picture and 2 URL bars appears. Only 1 of these bars has the http: address of the picture.
When you go into a listing via Ebay that is showing a big gallery picture (which is how it should be) there are 2 URL bars. 2 of these bars has the http: address of the pictures.
This means all my small gallery pictures listed only have 1 bar filled in with the http address of the pictures and the gallery pictures that are working fine have the 2 bars filled in with the http address of the pictures. I checked most of the listings and this is the issue.
Unfortunately due to this it is affecting our sales as our listings are getting visually lost as all the other listings on ebay have large gallery pics displaying. I have over 500 listings with this problem.
I hope someone can help because inkfrog tells me its ebay that has the problem and im still waiting to hear from ebay.
thanks
Alex