Hi there my question is that one of my customer open a case of return item of price court he uses it

taraentp
Community Member

Hi there can any one tell me if a customer open a case of prince court return and he uses it for his party and after use he would like to return my court with un reasonable issue let me know 

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Answers (1)

If he has definitely used it, then I would fight the case, but how do you know this?

 

If he has put it in a message to you then that should be enough to prove to eBay that the return should not be allowed and they should find in your favour. Once used it is no longer in tthe condition in which it was sold/delivered to buyer.

 

If you can't prove it, because you have 30 day returns on your listings, I guess you will need to cop it as they can just say they changed their mind and it was never used.