How can negative feedback be removed from a buyer that chose not purchase a winning item, had a case opened on and required reporting 2 ebay

lakethecowboy
Community Member

Buyer left negative feedback score despite winning an auction.  Buyer wrote email stating "changed mind didn't want item"

Case opened, buyer sent abusive email and I reported buyer to ebay

Noticed negative feedback still left on item which required re listing and sold no problems.

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Gosh it's taken you a while to notice that neg. lol.

 

Contact eBay by phone or via Live Help and see if they will remove it for you due to the buyer being a NPB. You say you opened a case, which presumably you closed after 4 full days so you should be able to have it removed.