How do get help from E Bay over the phone?

I have a troll who bought a bunch of stuff and refused to pay or communicate.  Around $550 worth.  I cancelled the order and then relisted the items.  He is now bidding again and still refuses to communicate.  Any suggestions about how to deal with this would be appreciated.  E Bay is less than useless.  Almost impossible to request a phone call. 

Accepted Solutions (0)

Answers (3)

Answers (3)

The first call would be to put him/her on your blocked buyers list.

 

Go to preferences - in your account - and block .

You do not need eBay for this (yet)

 

You need to put the buyer on your blocked list( which should have been done the first time they pulled this)

 

I hope you cancelled with the reason buyer did not pay, so they get a strike

 

 

Once you have blocked them, keep an eye out for any hint they have opened a new/different account to bid with instead

 

Then you can report them to eBay for circumventing your block