How long does it take to receive payment for an item after it has ended?

klpriem
Community Member

One of my items sold on Saturday morning and I still haven't received payment? I'm new to eBay selling so I'm not sure if there's something I'm missing or does it normally take this long? Where do I look to see if the payment has been processed? PayPal? Do I have a setting that could be wrong? I know my paypal account was set to personal when the item ended but I have since changed it to premier. I freaking out because I don't want my customer to think I'm slow at posting it. Also how long should I wait for them to pay? PLEASE HELP!!!!!

Accepted Solutions (1)

Accepted Solutions (1)

It should state in reminders that you need to post an item. Otherwise check in sold and if the blue dollar sign shows, buyer has paid.

If not, ebay send an automatic reminder to the buyer 2 days after purchase.

 

An unpaid item case can be opened 4 days after sale date.

I usually send a message at 5 days asking if there is a problem with payment.

If no response, I open an Unpaid Item Case and that can sometimes spur a response or payment.
If not, I close the case as soon as I can, 4 days after it's opened.
Final fees are returned, buyer gets a strike, I add them to my Block Bidders List and re-list the item.


 

Answers (0)