How much time is considered reasonable to allow for interstate post before offering a refund.

I posted 2 DVDs from Syd to Kallangur 4503 12th August (8 days ago)  Buyer has sent an irate message saying where are his DVd's and that he's sick of EBay sellers ripping him off!! Hardly. I usually wait 2 weeks if an item doesn't show to contact seller.

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