I was a top rated seller but recently lost my Icon for Item As Described in my DSR'S. I dont know how this happened as I only sell Brand New items. How do i find out who left the Low DSR so that i can communicate with them to try and get it reversed. Also if it does not get reversed how long does it take to get it back. I have 311 transactions with a Positive Feedback score of 100% and have been a member for less than 12 months. Please help me as it is killing my business.
