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Neutral feedback
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
on 13-11-2012 12:19 PM
I know this is trivial but a buyer left neutral feedback but with the comment 'Great item Fast delivery' What??? I have contacted them and asked, politely, if they could change it to a positive. No response. My question is do I comment on their feedback, and if so what should I say?
I know it will eventually drop off the feedback page and other buyers who may look at my feedback will wonder, as I did, what was their problem!
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13-11-2012
01:41 PM
I would not respond either; what more can you possibly say? Anybody who reads it can see it is a mistake, and why draw attention to it by making it stand out?
Unless it is necessary to contradict the statement I never reply to FB.
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