PAYMENTS ON HOLD APRIL 2025

bluxx
Community Member

I've been a member since 2000, and today I was asked to update bank details - all legit. I just sold something and waded through a bunch of pages that didn't tell me much, but found it's on hold. So - how long is it on hold? Should I tell the customer to wait up to X days also?

Also there is no way on eBay to see where your payment is or why it's on hold or where the hell it even is? Not sure why this happens?

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No, you should not ask your seller to wait. You must post within your handling time; failure to send will only end in sanctions.

 

As to why your payment will get on hold:

 

New or infrequent sellers will experience transaction holds while learning best selling practices. This helps sellers become established and build a strong selling history on eBay. New sellers typically experience holds for up to 14 days, although sometimes it may be longer

 

— https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=481...

 

If you haven’t sold for a while or haven’t sold regularly and frequently, you will be classed as a new seller.