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FRAUD AND THEFT
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on 24-04-2024 10:26 PM
Hello
Was hoping for some advice? I recently sold a very expensive vintage dinner set. I sent the buyer 5 huge boxes carefully wrapped. The buyer contacted me one of the items was broken. I explained all the boxes were insured and she could claim this from AUS Post.
To cut a long story short- EBAY REFUNDED THE BUYER FULL AMOUNT AND BILLED ME FOR A SUBSTANTIAL AMOUNT OF MONEY. In essence the buyer kept the items and was fully refunded The buyer made no effort to return the items has chosen to RE-SELL the items on ebay for astromical amounts of money. I have spoken to EBAY multiple times to no avail.
I believe this qualifies as THEFT and FRAUD.
Any advice would be helpful.
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25-04-2024
04:47 AM
I am happy to be corrected.
However I believe any claim on insurance is down to the seller.
Sounds like you ignored an INAD Case & eBay refunded the buyer without having to return.
That would be pilot error.
The buyer now selling the items does not qualify as "THEFT and FRAUD" as it appears you made no effort to have the item returned.
Or is there more to this story?
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