on 24-04-2024 10:26 PM
Hello
Was hoping for some advice? I recently sold a very expensive vintage dinner set. I sent the buyer 5 huge boxes carefully wrapped. The buyer contacted me one of the items was broken. I explained all the boxes were insured and she could claim this from AUS Post.
To cut a long story short- EBAY REFUNDED THE BUYER FULL AMOUNT AND BILLED ME FOR A SUBSTANTIAL AMOUNT OF MONEY. In essence the buyer kept the items and was fully refunded The buyer made no effort to return the items has chosen to RE-SELL the items on ebay for astromical amounts of money. I have spoken to EBAY multiple times to no avail.
I believe this qualifies as THEFT and FRAUD.
Any advice would be helpful.