Postal Defects

[cswe7354]

Over the past 4 months I received below 95% for my postage handling.  I checked through every single sale to see if there were any parcels not provided with tracking, all but one item was sent on time with tracking and verified as lodged by the required date.   I only use Australia Post for domestic and International shipping.  What other reason could there be that I have defaulted?   

[davewil1964]

If it is late postage, ie not within your handling time, do you lodge over the counter? If not, therein probably lies your issue. You need to have a scan within your handling time. If the item isn't scanned on lodgement, there is a good chance the first scan will be outside of your handling time.

[cswe7354]

Thank you for your input, I always lodge at our local post office, I have a 2 day handling time on my listings but other than the week-end or public holidays I lodge within 24 hours. I do however enter the tracking as soon as I pack the order, not when I get back from the post office. I do the post office run every week day. I am very particular about getting parcels out quickly. I never had a problem until eBay bought in defect counting.