buyer wants to pay but invoice is ticked paid!!! how do I (the seller) untick the invoice

buyer wants to pay but invoice is ticked paid!!! how do I (the seller) untick the invoice which  I cannot find anymore...Please advise as the buy wants her item asap...

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None of us can give any more information than what was provided in you thread of 30 Jan. Asking the same question is unlikely to get a different answer.