flood affected seller

[mycv8z]

hi, we are again flooded in here in Glen Davis NSW . We are disaster declared.  Have been for 5 days, and it will be a week maybe before we can post out our items. Who do I contact at eBay to help, as we have items due to go out today. Do not want to end up with late delivery defects?? Any help would be much appreciated. 

[papermoon.lady]

You could try live chat from the help page (during normal business hours), but I think (well, I hope at least) that most buyers would understand if you contact them and explain the situation.

[mycv8z]

thanks, its the eBay defect thing off it arrives late... tracking will show as a defect.