no postage address on invoice

Hi everyone,

Why if someone pays me by bank deposit, I mark the order as payment received, I then have no way of knowing the postage address? It doesn't appear on the packing slip nor can I purchase a postage label, I have to contact the customer for their address which seems very unprofessional. Any ideas?

cheers wade

 

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If the buyer pays you directly by bank deposit, it can only be an off-eBay transaction.

 

Otherwise the payment will go through eBay Managed Payments and you would have no idea of how the buyer paid. And eBay would provide you with the buyer's address.

 

So, no, there is no solution as you are using (apparently) eBay as an advertising platform without paying the fees that the rest of us cop.