Sold an iTunes gift card, previously did this and provided code with no problems. This purchaser is saying issues with code and if not fixed

[candlewick5]

Sold an iTunes gift card, previously did this and provided code with no problems. This purchaser is saying issues with code and if not fixed wants a refund. No issue with this but how do I know this is not a scam to have the card value and get a refund? Asked for a screenshot of the error code and have provided a copy of iTunes code. If give refund and itunes voucher has been claimed we are out of pocket...any thoughts

[lyndal1838 · Accepted solution]

Did you post the card to the buyer?  If so you need to get it back before you issue a refund.  You need to ascertain whether it has been used.

There is nothing the buyer can do though as there is no paypal protection for Gift Cards of any type.