Unpaid Item Case

[2106greencat]

I have just opened my first unpaid item case, I know I wait 4-5 days before escalating, is that business days please?

[shypansy · Accepted solution]

You don`t escalate a NPB dispute, you simply close it, you wait 4 full days, (to the minute) whether business or weekend days is not relevant, just close it when the 4 days have passed if payment has not been received.

You get your fees back and can relist if you wish.