Unpaid for item sold

marg441436
Community Member
 

Accepted Solutions (0)

Answers (3)

Answers (3)

You need to give your fellow buyers/sellers more than a comment in the heading for us to be able to try to help you

 

 

How long ago did the item sell?

 

Did you fully complete sign up for Managed Payments before listing the item?

 

Have you actually not been paid at all, or are your funds still on the 30 day hold as you are still considered a new seller by eBay?

If it's been 4 days or more since the buyer won but didn't pay, go to the link below to sort it out.

 

https://www.ebay.com.au/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137

It is not clear from your post if the buyer didn't pay or if you are still waiting to be paid by eBay because your funds are on hold (which might be the case if you are a new or irregular seller).

Who didn't pay?