on 02-03-2023 12:15 PM
You need to give your fellow buyers/sellers more than a comment in the heading for us to be able to try to help you
How long ago did the item sell?
Did you fully complete sign up for Managed Payments before listing the item?
Have you actually not been paid at all, or are your funds still on the 30 day hold as you are still considered a new seller by eBay?
If it's been 4 days or more since the buyer won but didn't pay, go to the link below to sort it out.
https://www.ebay.com.au/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137
It is not clear from your post if the buyer didn't pay or if you are still waiting to be paid by eBay because your funds are on hold (which might be the case if you are a new or irregular seller).
Who didn't pay?
marg441436 so the questions above remain .
Did you complete sign up to Managed Payments before you listed?
If you did, you will still under the 30 hold on funds as a 'new seller' as you agreed to when listing.
BUT if you have not fully completed sign up to Managed Payments, you won't be paid at all until you do.
Have you sent the item? (which you needed to have done within your handling time once the buyer paid)