Why am I charged an insertion fee when I haven't used up my free listing entitlement yet?

babypeekabookitty
Community Member

This is my first time trying to sell on Ebay.

 

I went through creating a listing, and right at the end it says:

 

 

Insertion Fee :AU $1.50

Buy It Now (Special offer) :Free

Picture Pack :Free

TotalAU $1.50

 

 

Since I've never created any listings, I should be able to make 40 free listings this month, is that correct? If so, how can I remove the insertion fee?

 

Thanks in advance.

 

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