customers not receiving goods

since early March I have sent out at least 90 items from Australia to mostly the US & Canada, I have put on a disclaimer that the mail is running 4 to 6 weeks slow, it appears by my feedback that only 4 items have made there way to my customers, the potential here is that I will go broke refunding then when the majority do turn up, no one will say they received aprt from a few regulars

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