ebay cannot confirm my previous account as my it's not liking my phone number. is there any otherway

I have a an active account for general use, but i created a new account to sell a particular item.  This then means i have selling limits unless i can confirm the other active account.  The problem is when I go to link them, it's not liking my phone number.  I have logged into my original account and I can't find any phone number.  How can I confirm my first active account with my new account if I don't know the number?

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