funds on hold

Since i cant find any way to talk to an actual human when it comes to trying to contact support on this website,

Would anyone know particularly why I have had some funds in my account from something i sold 3 months ago now, still processing? There is absolutely no information given to me when i go to check why its still not available to cash out. just says its there and theres nothing i can do lol

 

alternatively if there is an email or something someone has to contact an actual staff member in ebay support that would be fantastic thank uu x

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Answers (1)

*casey*
Community Member

Is this just for some  transactions ?

 

Have you been receiving regular payouts through managed payments  ?

 

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOop3MZBOC49...

 

Some payments  may  be on hold , but not usually longer than 14 - 30 days.

If you need to contact eBay in working hours, click on Contact Us at the bottom of the page in the following link.

On the right hand side you'll see the automated assistant. Ask to speak to an agent

 

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/transaction-holds?id...