purchaser fails to pay and pickup item

A bidder was successful on 4 near identical items that were listed 15 minutes apart. It was COD and pickup only.

That was 2 1/2 weeks ago, and since then we have arranged pickup twice and the purchaser hasn't been around. No call, nothing. Just doesn't turn up.

I have sent her an email telling her tonight is the last time I will wait for her. After that, she has no claims to the items and I will list them again.

Whats the official process?

Anyone know?

Thanks

RK

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