retracting a buyers bid

Hey!

 

I am just a bit confused here, its 2 hours until my item is finished and a buyer who has had their bid up for about 36 hours has just contacted me saying that she won't pay for the item as she didn't bid on it. She hasn't asked me to cancel her bid she just told me she isnt paying for it and was quite rude! This is my first time selling on ebay and I have no idea what I am supposed to do!

 

Any advise would be great thanks!

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