on 31-10-2012 12:26 PM
Hiya all, Sold item on 12/10,sent invoice, no response, 3 times tried before last resort of via resolution centre after 6 days or so still nothing.
Said I can close open case ..why would I it's not sorted out, but no other options. I offered 2nd chance today.
Do I get FVFback , from NPB or hope that 2nd chancer want to buy it still after 3 weeks ?
Unable to leave neg feedback, so what happens now ?
cheers
Hi, You need to finalize first transaction before you offer or re-list, otherwise you might end up with two buyers. You can notify a second bidder as to what is happening and that you will send the offer as soon as case is closed.
May as well close it, looks like they are not paying and after the case is closed, you get your FVFs back, buyer gets a strike. Then add them to your BBL and set blocks if you haven't done so yet.
As for feedback, sellers can't leave anything but positive anyway and blocking members with strikes is more effective. No feedback can be left when a case is closed as a transaction didn't occur.
🙂