unable to change the shipping rate where two items are purchased for combined shipping

I am unable to recalculate the shipping costs where shipping is cheaper than quoted in original auction item or two items are purchased by same buyer. No matter how many times I cancel out the shipping charge and enter a new rate and ask for recalculate the invoice total aways reverts to the original charge (doubled in the case of two items being invoiced together!) Does anyone have any idea how to overcome this?

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