unjustified negative

[le_chimp]

I have just received a negative from a buyer which I feel is unjustified. My listing clearly stated the postage cost for the item (which is the postage & handling fee really). They paid instantly after winning, no questions asked, but are now complaining it was excessive??? It is really annoying that someone can destroy your 100% feedback and I can only leave them a positive in return.

[*sparklz* · Accepted solution]

You could call bay and ask for it's removal on the grounds that the postage was stated and paid for and no questions were asked prior to purchasing.

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To call ebay click on Customer support in the top RH corner and then click on Contact ebay then hover your mouse over selling and then click on report a member then click on call us and you will be given the number and a code to enter on request.