when do I post item to buyer

[pottersonthego]

We have bought many goods from ebay now we are selling for the first time, some one has bought an item we are selling but we confused as when to post it as it appears the item has been paid for but money isn't in our paypal account or bank account.  Could someone please help us as we don't want to start getting bad feedbacks.

[*sparklz* · Accepted solution]

ONLY post the item when the payment is showing as cleared in your paypal account or showing in your bank account.

Watch out for scammers that tell you the payment is on hold with ebay or paypal till you provide proof of postage then the money is released to you.

Paypal and ebay DO NOT  offer this service at all.

If the item has been marked as paid or showing the symbol it is paid by paypal and it is not showing in your bank or paypal account check your paypal address details and your bank details to be sure there is no typos.