on โ10-04-2013 11:04 PM
Yesterday a buyer bought one item from me, but emailed to say she wanted three, and could I invoice her with reduced postage. I replied that I would amend her invoice, but I needed her to buy the other two items first. I don't request immediate payment, which means buyers don't have to pay until I've sent payment details.
Anyway this morning she'd paid for the one item, and sent me an email asking me to invoice her for the other two directly through PayPal. I know this is against eBay policy, and I don't understand why she didn't just buy them through eBay. What's in it for her to bypass eBay and go through PayPal directly?
on โ10-04-2013 11:10 PM
There is no advantage for a buyer to do that. You don't need to and shouldn't sell outside of ebay. All you need to do is post her item if she doesn't buy more items through ebay soon.
on โ11-04-2013 01:08 AM
mebbe shes unaware of your other listings? send her the item numbers or the URLs?
strange she already paid for one item before you sent an invoice with a combined postage price.
on โ11-04-2013 04:26 AM
Do you have different policies or coverage in the UK ?:|
on โ11-04-2013 09:18 AM
How very honest of you, many sellers would just have added the cost of the extra two items to the original invoice either as a plus or as part of the postage thus robbing ebay of their final value fee.:^O
on โ11-04-2013 09:36 AM
Oh noes. I have had a seller adjust the +/- section when they had to add a non-ebay item to the ebay order/invoice.
on โ11-04-2013 09:46 AM
And keep the email in case she decides to leave negative feedback. ๐