Account restriction for asking a buyer to provide a postcode for a shipping quote

[ozstockman]

Hi guys,

Exactly as the title says. Straight away after I asked my buyer to provide a postcode to get shipping cost for her order and received her reply with it  I also received an email from eBay that my  eBay account is now has a restriction on it for 7 days because of that. They included that part in their email where I asked the buyer her postcode and included her reply with just four digits for her postcode.

A call to eBay removed the restriction but I had to insist to do it immediately not within 1-2 hours as they offererd me to fix the problem.

They have told me they will fix it but I have never had any trust in what eBay tells me.

Be aware of it.

[justcruising48]

Have to agree that is crazy with phone numbers clearly listed. Cheap advertising for $1. And you can ring for other parts... Thought ebay was only for selling 

[porcelain_dolls_by_me]

I wonder if anyone at EBay ever bothers to read our posts and take action as necessary??

Highly doubtful and I think they only host these forums to humour us?

[meekamag2]

Unjust thing about it is, the big boys, eg Good Guys, Myer etc, don't need a phone no or postcode etc as they're so well known that people can just go to their b&m or their own on-line store and purchase there. Doesn't make it a level playing field.

[masterstroke.eng]

Yes  rappadaan u nailed it !  just copped a 7 day suspension too .But ebay need to clean up their act  as it's blatently going on in the auto parts section by wrecking yards

Wrecking only. Wrecking only Nissan N12 pulsar
The $10 buy now is for 1 wheel but only
Payment method 
Bank deposit 
Bank Deposit
 For more info call 
Darcy 0427xxxxxx
Or email me at 
.......s@,,,,,,l.com
Look @ my other items

[lane-ends]

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@masterstroke.eng wrote:

Yes  rappadaan u nailed it !  just copped a 7 day suspension too .But ebay need to clean up their act  as it's blatently going on in the auto parts section by wrecking yards

Wrecking only. Wrecking only Nissan N12 pulsar
The $10 buy now is for 1 wheel but only
Payment method 
Bank deposit 
Bank Deposit
 For more info call 
Darcy 0427xxxxxx
Or email me at 
.......s@,,,,,,l.com
@Look @ my other items

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Messages are being policed now. Listings dont need to be fully compliant until october. they will start getting hit next month

[lyndal1838]

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@eezipeezi888 wrote:

We've noticed that BIG TIME sellers are permitted to display their details.

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It is actually illegal for registered Australian businesses not to have their details on display.  The big stores are only complying with Australian Law and ebay would be in bulk trouble if they refused to allow it.

The ACCC would be first in line to make ebay allow the information to be displayed.

[porcelain_dolls_by_me]

I thought it was compulsory to only show their ABN number on all publicly available media?

[*tippy*toes*]

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@northern_4x4 wrote:

Look at my one and only NEG and then look at their feedback they leave for others. De Ja Vu? I showed this to eBay and nothing was done. They wouldn't even remove the NEG.

I also complained about illegal selling practices against a competitor, who are 200 times the size of me. They made chinese copies of my product and wer eselling off at the real deal. I gave them the proof, links to about 30 lisitngs from their multiple accounts they run. You think eBay done anytihng? Nope, as per their usual incompetent selves. Just left it.

I am scaling down my store to selling only about 15 items, and selling all my stock off cheap.

I've had an absolute gutful of eBay...

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We can't see who your buyer is. Only you can. They sound like a right numpty though.

[ausbulk]

My account got restricted too, I did try to pass my phone number to the buyer before they had click on buy now, but was not trying to get around their fees.

The consultant I talked to today said this block would be on my account for the next week and there was nothing they could do.... after reading this thread I tried again and they still refused to removed it.

Absolute joke.