Accused of price gouging

Hello folks

Given covid19 circumstances I was selling hand sanitizer at cost price,, as I know people are price gouging upwards of $30 for a small bottle. Unfortunately the postage came in to cost more than the actual item pretty much, and my item was removed.

Is there anyway to get approval around this? I can't even get face masks (irrespective of price) for my work.

Has eBay gone a little overboard?

Any clarification appreciated
-B
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Accused of price gouging

I could only find one listing active and my guess although showing Australia in feedback profile item may come from overseas.

Message 11 of 24
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Accused of price gouging

Yeah thanks folks for the feedback.

All listings of hand cleaners are removed so it seems I unfortunately got caught up in it.

I specifically said in the description that it was not gouging and purely at cost to help. What a mess we're in.

I was at chemist the other day and they were making their own sanitizer. And they wanted to charge $25 for a small bottle. Criminals
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Accused of price gouging

 

As of today

 

Prohibited and restricted items >  Price gouging > Medical supplies 

 

has been removed, went to report a seller and Poooof gone.

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Accused of price gouging

the reporting function for "price gouging" still exists - it just appears they moved the link. you can find it on the ebay home page at http://www.ebay.com.au via the COVID-19 message. 

 

https://www.ebay.com.au/help/policies/prohibited-restricted-items/reporting-price-gouging-ebay?id=51...

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Accused of price gouging

This policy is absolutely stupid.

 

Why Chinese seller from oversea can put them on eBay and those large businesses and established online retailers can PRICE GOUGE on their own websites while small players can't do that on eBay? 

 

Why is it wrong to import these supplies from China (not necessary identifying them as certified medical products but products made to a specific standard), of which manufactured prices are sky high due to increased raw material cost and then resell them for "market value" profit (i.e. too many sellers, prices dropped to the point where it becomes infeasible to sell) is considered PRICE GOUGING? 

 

I'm not even going to the part where the stupid medical experts in Australia (and in other Western countries) with ZERO practical experiences in pandemic claiming wearing masks is useless and people should not wear them. And they go ignore all the other SE Asia places like Singapore, Taiwan, Japan, South Korea, Hong Kong and even China where their medical experts have argued otherwise because they have experienced several pandemics in the past and their government actively encouraged and established war-time style strategies to massively produce and distribute masks to their citizens. 

 

We are truly one stupid country and doomed to fail to control this pandemic if we don't learn and follow how those countries where they had already truly flatten their curves. 

 

 

 

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Accused of price gouging

And why Kogan is allowed to sell his 99 L Chest Freezer for $1200 and surgical masks for $69 per 50 (PRICE GOUGE!!! 4 times profit!!) and small sellers aren't allowed to compete with them to bring down prices??

 

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Accused of price gouging


@mobileempireau wrote:

 

 

Why is it wrong to import these supplies from China (not necessary identifying them as certified medical products but products made to a specific standard),

 

 

 


Can I assume from that that you were selling "surgical masks" as giving protection against Covid19 ?

 

Unless you were selling N95 (or their equivalent) then you were falsely selling them, so no wonder you have over 100 sales in the month but no completed items to show for that. Interesting that you had all those sales as "private listings"..............

______________________________________________________

"Start me up I'll never stop......"
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Accused of price gouging


@padi*0409 wrote:

@mobileempireau wrote:

 

 

Why is it wrong to import these supplies from China (not necessary identifying them as certified medical products but products made to a specific standard),

 

 

 


Can I assume from that that you were selling "surgical masks" as giving protection against Covid19 ?

 

Unless you were selling N95 (or their equivalent) then you were falsely selling them, so no wonder you have over 100 sales in the month but no completed items to show for that. Interesting that you had all those sales as "private listings"..............


 

I was selling my only remaining ASTM F2100 Level 2 masks. You have absolutely no idea what you talking about on the protection against the virus.

 

Go ahead and dispute the below.

______________________________

 

Current evidence from an Australian study is that masks can prevent 60-80% of influenza infections in a home setting if used routinely. This means masks could be a useful tool in fighting viral outbreaks like the CV.

Full text: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2662657/

 

There is also other scientific evidence showing that wearing a surgical mask does provide some level of protection against respiratory infections.

 

Case in point, Uchida et al (2016) suggested that "wearing of masks were effective in infection control." https://www.sciencedirect.com/science/article/pii/S221133551...

 

Systematic review conducted by Barasheed et al (2016) suggests that "Facemask use seems to be beneficial against certain respiratory infections at MGs (mass gatherings)". https://www.ijidonline.com/article/S1201-9712(16)31010-4/fulltext

While it might not be able to provide the same level of protection as a P2 / N95 respirator, surgical masks themselves appeared to be able to provide at least some protection to their wearers.

 

In fact, research conducted by Radonovich et al. (2019) indicates that "Among outpatient health care personnel, N95 respirators vs medical masks as worn by participants in this trial resulted in no significant difference in the incidence of laboratory-confirmed influenza." https://www.ncbi.nlm.nih.gov/pubmed/31479137

 

You may also want to look at some other evidence provided by Siddharth Sridhar, who is a Clinical Assistant Professor at The University of Hong Kong here - https://www.facebook.com/siddharth.sridhar.5/posts/101583870...

Encouraging people who are displaying symptoms to wear masks and enabling asymptomatic population to wear masks in public / mass gatherings should not be mutually exclusive.

 

Furthermore, the current advice appeared to be triggering unnecessary hatred towards those who choose to do so to protect themselves or others - case in point: https://www.abc.net.au/news/2020-03-20/coronavirus-hong-kong...

 

 

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Accused of price gouging


@mobileempireau wrote:

I was selling my only remaining ASTM F2100 Level 2 masks. You have absolutely no idea what you talking about on the protection against the virus.

 


You must have had a lot of those masks (or were selling small quantities of them) to have left close to 90 feedback for them.

 

Were you gaining a healthy profit on the sales of them ?  Did you consider donating them to local medical services that were and are in short supply of them ?

 

You have no idea about what my medical experience is, as I have no idea about yours - are you in fact a medical professional as you appear to imply?

 

The fact is that eBay deleted your listings for whatever reason, and there's a good chance you're going to end up with INR or INAD disputes opened against you because of that, particularly if you were selling at inflated prices.

______________________________________________________

"Start me up I'll never stop......"
Message 19 of 24
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Accused of price gouging


@mobileempireau wrote:

 

 

Why is it wrong to import these supplies from China (not necessary identifying them as certified medical products but products made to a specific standard), of which manufactured prices are sky high due to increased raw material cost and then resell them for "market value" profit (i.e. too many sellers, prices dropped to the point where it becomes infeasible to sell) is considered PRICE GOUGING? 

 

 

 


 

As a business owner, clearly I see nothing wrong in profit, I do find opportunisic profit seekers a little on the off-putting side, but for the most part I subscribe to the sell and let sell philosophy and I'm not judging you personally.

 

-But-

 

What standard would that be? You absolutely would not be able to identify them as certified medical products anyway, so there's no "not necessarily" about it unless you paid for the certification and the product actually met the standards (all importers of products like that are responsible for the certifications of their products - this includes everything from a USB plug to medical equipment).  This is what I was vaguely alluding to in my first post - if you are importing, particularly from China, you need to be absolutely sure the product meets the specs suppliers say it will, and / or that you do not make any claims about the product that you can't 100% back up with independent proof. If people buy something on the understanding of a product being made to a specific standard and it's not, there are potentially legal ramefications alongside anything else. 

 

If you don't claim them to be anything other than a stock standard face covering, then there's likely to be no issue because they wouldn't fall under the therapeutic goods act which is strictly regulated, but as soon as you imply safety and protection, you're taking a risk, legally and ethically, which increases with every claim you make or imply - all the studies in the world that you can link to won't help if that risk becomes a reality. 

 

 

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