on 02-07-2015 06:38 PM
Hi,
My buyer requested a combined postage invoice for two pendants which I have done....4 times! They say that paypal won't allow them to pay because it's a combined invoice! I then sent an invoice and a reminder via paypal, the buyer said they didn't get it.
Buyer has asked me to send two separate invoices with only one showing postage, I told them I can't do that as there is no option for me to do it through ebay.
I gave them my paypal email address as an option to pay me. Its been 5 days since the purchases and over a day since I've had any contact.
Is there a way to send separate invoices once a combined invoice has been sent?
Thank you
on 03-07-2015 10:15 AM
I had a customer about 2 weeks ago say they couldn't pay by paypal as well. It was a custom order and just one listing so I don't think that they were making it up. They eventually ended up being able to pay later that day. I think they called paypal as well.