Australia Post and cubing - thanks to the kazbar

[donnashuggy]

Thanks to Karen, Australia Post have responded:

https://www.facebook.com/australiapost/posts/10151287178490667?comment_id=24900888

Personally I don't know who to believe at the moment

[motherbear2003]

The cubing rule has always been there, however most post offices and outlets don't even know the rules!  Thankfully I have a post office with owners that I can train (trained five or six new owners over the years), so I just tell them how many large letters, parcels, etc and what the charge is:-)

[kafav]

In our post from February all items going like cubic even if under 1 kg,PO say because  bulky items take to much place,so its not rumors unfortunately ( i was posting board game it was to long for 3 kg satchel and if its shows a bit PO don't take (  

[curraone]

I can certainly understand your concern over such a large change to process, however you can rest assured that this rumour has no grounds. Our current cubing practice as outlined in our Post Charges Guide (http://auspo.st/SlZxlB), where parcels over 1kg that are square or rectangular in shape, are assessed according to their actual weight or cubic weight equivalent, whichever is greater will remain the same. Of course, as is currently in practice, Australia Post will still reserve the right to also apply cubic charges to a parcel weighing less than 1kg, and to parcels that are irregular or cylindrical in shape

I hate the RESERVE THE RIGHT bit, which means you are at the mercy of PO staff;   why can't they just make a definite rule for items under 1 kg - say, items will be cubed if any measurement is over 35 cm.    At least it would stop all the uncertainty

[thecatspjs]

LOL - The link Alice provides to support her statement is to the post charges booklet from November 2012.

[curraone]

that's right - she realises that - "our current policy - as outlined in ..  will remain the same"

[thecatspjs]

Whole sections of that booklet will no longer apply.

[thecatspjs]

Alice refers to "our current practice"  not that our current practice will not change

[donnashuggy]

If it is applying to eparcel contracts only then it may work out cheaper to lodge parcels over the counter for some of those sellers as all regular parcels lodged are going to have tracking??? (That is for post offices that won't be cubing parcels under 1 kilo)

It's so confusing isn't it.

[curraone]

true, but in this instance, Alice is only replying to the question of cubing small parcels.