Australia Post new satchels labels not sticking

[mixedupstuffonline]

Is anyone having trouble with the new satchels? Twice I have had to camp out at the post box waiting for the postie so I can re put a label on a satchel! I stick on the label and I can peel it off easily, now I have to sticky tape down the sticky labels 😞

[pillowsandcushions-au]

oh congrats on your shooting star.

[cablekid]

i have the exact same problem... i still mine down with tape as well. have you managed to find some labels that stick properly?

[australiapoststore]

Hi Romlee22 & the_cable_kid

The satchels have been redesigned which resulted in the address pocket being moved to the other end of the satchel, though there should be a red glue strip at the top of that pocket, where you remove the strip, to enable you to seal the pocket separately.

If your satchels did not have that glue strip, then I would be more than happy to replace the satchels for you free of cost, and can supply a Reply Paid address for you to return the satchels for replacement.

Please let me know via eBay Messaging  if you need this address.

Kind regards,

Ben A.

eBay Store Manager

Australia Post

[cablekid]

I believe we are talking about address labels... you know, the ones that you print out and stick in the "TO" and "FROM" sections. I never had an issue with them not sticking with the old satchels... these new satchels are made from a different material, and my labels will not stick.

[australiapoststore]

I’m very sorry to hear that our new labels are not sticking well to your satchels; I can certainly appreciate how concerning that would be for you.

For any faulty items you receive you should certainly let us know so that we can look into this further and replace them if necessary.

If you wish to discuss further, please don’t hesitate to call us on 13POST or complete the Contact Us for via the link below.

https://contactus.auspost.com.au/app/ask/session/L3RpbWUvMTM3MDIzMDA3OS9zaWQvUTdSZ2VOcmw%3D#email

Please accept my apologies for any inconvenience caused.  

Kind regards,

Melanie W.
Australia Post