Authentication

[victgro-44]

Hi,

I have sold LV wallet and posted it for authentication. 
it’s been 2 days now since package was delivered to the address however no movement so far. 

I have left message to authenticated but have not heard back. 
The reason I am worried is because it was my first experience involving authentication, and I have not indicated transaction ID in address line. 

Is there any way to get in touch with human customer service for any updates ?

[domino-710]

Read :

How long does eBay authentication take?

When you make a sale, you have to send the item to the authenticator's address provided by eBay. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets.