Automatic Feedback

[pickapresent13]

Hi Everyone

Just wanted to find out if there is a way of setting up automatic feedback when someone buys something ? I`m mainly a seller, but buy a few things from 2 different sellers, and as soon as I make payment, I receive feedback from them, so I`m guessing it is automated. Does anyone know ?

Also, is there a way of setting up automatic feedback for when someone leaves me postive feedback. I prefer to wait til I receive feedback from the buyer before leaving it for them, so I know they are happy with everything, and also increases the amount of buyers that leave feedback if they know they won`t get it from me until after they`ve left it. I got sick of leaving feedback for buyers, then getting nothing when they received the item

Thanks in advance

[digital*ghost]

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@pickapresent13 wrote:

Also, is there a way of setting up automatic feedback for when someone leaves me postive feedback. 

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Yes - there's an option with Selling Manager Pro (in the left-hand side menu - Automation Preferences)  for automated feedback, either upon payment, or receiving positive from the buyer.

[clarry100]

We leave feedback for the buyer on the day we mail out their item. This of course means they have already paid.

This tells us a couple of things:

 - The date we mailed the item, and

 - We can browse their feedback received to see if/not they are a return customer.

Although its always nice to receive their POS FB we dont dwell on it at all and just take whatever we get really.

I would think that only about half our buyers bother to leave us FB.