on 30-08-2013 04:00 PM
I have submitted a complaint about a buyer who did not pay or pick up item. I have heard nothing? I am also unable to leave negative feedback on this buyer. The case is still showing as open. I have now read other reviews on this buyer and they are not good. Shame I didnt read them before. Surely this buyer should be banned from Ebay?
on 01-09-2013 07:36 AM
@bsal6160 wrote:Isn't it ebay policy that if you won an auction for a pick-up item, you should view the item then pay if happy with it. If you are not happy with item just walk away? Sounds similar to this situation.
IMO No it is ebay policy and part of the ebay user agreement that a bid on any item or commitment to purchase whether local pick
up or deliverable is a binding bid. ie they do not differentiate.
In fact ebay suggests that buyers should arrange to inspect pick up items prior to making a commitment
I understand that for some prospective buyers of local pick up items this may be uneconomical or be impractical but that does
not diminish their responsibility to honour the purchase nor increase the sellers burden to allow the buyer to renege on the sale
Ebay's buyer checklist in the motors section is the best indicator of when ebay suggests to appraise local pick up items... ie
before you bid or commit to buy.
http://cars.ebay.com.au/help/239/Buyer_Checklist
part copy and paste of the checklist below. If you substitute the word "vehicle" and car with "local pick up item" in the buyers
checklist below then I believe you have the closest help that ebay provide buyers regarding pick up items.
For more expensive serial numbered items a PPSR "history" check I believe would also be prudent.
Learn about the Vehicle
I understand that the advice above is not the normal advice given on these boards however I hope it answers your questions regarding ebay policy.