Buyer Stating "I press the link of pay now and it tells me item no longer available?".

[samanthatoday555]

I sold a stopwatch a week ago. I sent an invoice and no response. Sent message yesterday re non payment and payer states as above. I resent an invoice and also offered to pay via bank account. Is anyone else having this issue? Payer has 0 purchases.

[digital*ghost · Accepted solution]

That's an odd one - I checked your sold listings and there's nothing unusual about the listing I can see (it's ended, but with a winning bid, the only thing I could think of to cause a 'no longer available' message was if the item was removed by eBay, in which case there'd be no 'Pay Now' link, anyway).

You could also send them an independent PayPal invoice, you might need to let them know where it's coming from, what it's for etc, but it doesn't compromise their normal protections or yours (as long as the invoice reflects the item was for eligible goods that are being posted).

[bakeandfry · Accepted solution]

Could your buyer be using phone app for purchase?, i use it all the time but never came across item no longer available before, id be inclined to open a unpayed item dispute, do this by going to sold item, resolve problem, choose correct option, then four days later close the case, buyer gets strike, ebay credit you your final value fees, and you can relist, also put buyer on your blocked buyer list.

[samanthatoday555]

Thanks for that, I will give this a go 1st and if no response will do as bakeandfry suggested. Appreciate your input.