Buyer bidding on multiple items and then refuses to pay/communicate

[licorice.allsorts]

I have an issue with a buyer who bid on 8 items that I had up for auction recently - luckly she only ended up winning two of the 8 items.  Since winning the items she has not paid (this was 3 weeks ago now) and will not respond to emails.  I know she is still currently buying on ebay as I have checked her feedback and she has recently won items.   I was prepared to give her the benefit of the doubt in case of a family emergency or something but then I saw some feedback from another buyer today and it seems that this buyer has done something similar to another buyer.  There is also other "negative" feedback from buyers which comes up as positive feedback as buyers can't leave neg feedback.   Ebay will open a unpaid item report on 5 Dec which is weeks away!   Can I block this buyer from ever bidding on any more of my items and can I speed up the unpaid item report?  Thanks!

[lemmayj]

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@licorice.allsorts wrote:

Thanks everyone - I have tried to open an unpaid report but ebay won't let me!  I type in the item number and it just defaults back to a message saying that ebay will open an unpaid report on 5 december.   Does anyone know what is going on?

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No, that is totally weird.  Call ebay and get an ebay rep to do it for you. (I would say go to live chat but I can't find the link for that, it may be down because of the typhoon in the Philippines?)

http://ocsnext.ebay.com.au/ocs/cusr?query=1474&ref=1

[trulyspecialgoodies]

You don't need to type in an item number. Go to the 'More Actions' drop down menu next to the sold item and select Resolve a Problem > I sold an item and haven't received payment. That's all you have to do.

[*crikey*mate*]

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@sportandplay wrote:

Must type faster  🙂

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oops, thought I better clarify this, I kudoed the post cos I thought you were telling me I had to type faster cos you snuck in ahead of me. (and you made a joke the other day how you needed to type faster when I snuck in ahead of you) so if you see the kudos, I wasn't making fun or saying you should type faster - it made me laugh.

[bigbrickshop]

There were no replies in the thread when I started typing. And look how many were there by the time I finished.  🙂