11-09-2015 01:50 AM - edited 11-09-2015 01:53 AM
A buyer contacted me saying they were unable to purchase an item because of their location, yet their location is permitted in this listing. I checked the buyers Ebay and Paypal addresses, and my listing and it all looks fine (and most of my other items use the same postage policy, and Ive posted plenty to this state).
I figure Ill send them a Paypal invoice or ask them to direct deposit.... but...
I know a few others have had this problem.... Is there a way I can resolve it, or is it just another Ebay glitch?
Fanks 😄
on 11-09-2015 02:01 AM
on 11-09-2015 02:05 AM
Yes its a multi quantity listing, but theres over 400 available.
I might cancel and relist, I have plenty of free lists... that might reset something..
Thanks 🙂
on 11-09-2015 02:25 AM
on 11-09-2015 08:50 AM
Check they are not on your blocked buyer list, that may be why they are getting that message.
on 11-09-2015 10:26 AM
This happens to us fairly frequently too. Best way to resolve it is to send the buyer an invoice. Then they should be able to pay.