Buyer in France claims package was tampered with and contents stolen.

[youngtroy1]

Hello.

A buyer has requested a refund. They say the package was empty and that it was because someone had stolen the contents and re sealed the box.
The contents were r/c toy parts. About $200 in value.
The item was tracked and weighed obviously at the P.O.

EBay informed me that they will side with the buyer.
Also that they will refund the fees as a sign of "GOODWILL".

Can anybody offer any help. I am tired of being scammed on ebay.

[digital*ghost]

There's "buyer request", as well - you get given a choice of 3:

Out of stock or item damaged

Something wrong with buyer's address

Buyer asked to cancel

Of the 3, "out of stock or item damaged" is actually the only one that results in a defect.