Buyer not paying (not the only one affected)

[stealthmeister07]

Hello there,

recently I sold several items in the model trains category, and one particular user won 7 of my auctions. I sent a discounted postage price and invoice via the ebay invoice feature, thought great, should get payment within a couple of days. Nope. couple of days pass, I send a reminder, nothing. 5 days pass I open unpaid items claims as there hasn't even been a sorry email from the user. Tonight I closed the cases after 10 days, still no reply from the user.

reading his/her feedback several sellers have been stung and left positive feedback with a negative message. I've emailed a couple of them to verify it and they have similar stories to me.

the 3 strike system seems floored as this person has at least 15 "bad feedbacks" left but is still able to stuff users around!! I would LOVE to be able to leave negative feedback. I've reported this user to ebay, lets see if they ban them.

is there anything else I can do, that I may have missed?

[kopenhagen5]

Have you got your blocks in place? Only floored if you haven't turned it on.

2 strikes or more and the member wouldn't have been able to bid or buy from you.

[stealthmeister07]

Well I do have blocks in place, however I'm thinking previous sellers have gone the avenue of negative positive feedback and hence they were able to buy off me.

[kopenhagen5]

Check your blocks are at highest level and that will weed out serial non payers.

I would be surprised if as you describe, that buyer doesn't have 2 strikes already.

[donnashuggy]

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@kopenhagen5 wrote:

Check your blocks are at highest level and that will weed out serial non payers.

I would be surprised if as you describe, that buyer doesn't have 2 strikes already.

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eBay don't seem to weed out non payers http://feedback.ebay.com.au/ws/eBayISAPI.dll?ViewFeedback2&userid=loveispossible2014&ftab=FeedbackAs...

I complained about this one a year ago and they are still going

[kopenhagen5]

ebay definitely need to police their policies more to lift credibility.

The site has improved a little but still there are far too many obvious abusers.

(Thanks for the heads up on another)

[stealthmeister07]

Hi all,

thanks for your help. I received a generic reply from ebay more or less saying thanks but you have to follow the process.

This is the buyer I was referring to. http://feedback.ebay.com.au/ws/eBayISAPI.dll?ViewFeedback2&userid=marsha_olz5fru&ftab=AllFeedback&my...

I suggest adding them to your block list.

[bsal6160]

is there anything else I can do, that I may have missed?

Well yes there is, you should report the other sellers which left positive feedback with negative comments.

Two wrongs dont make a right.

And by the way, you may want to self report your last post for naming the user as that is also not allowed.

[kopenhagen5]

As bsal says, we can't name n shame here.

Sorry, I shouldn't have posted my last remark in the last post as it may have given the impression that naming is the norm.

(It was because I hold Donna in high regard I thanked her)

Sometimes posters may cryptically give a name in a sentence.

However there would be nothing worse than an innocent member being blocked due to an error of understanding on the accusers part.

[mbselections00]

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@kopeskopenhagen5 wrote:

As bsal says, we can't name n shame here.

Sorry, I shouldn't have posted my last remark in the last post as it may have given the impression that naming is the norm.

(It was because I hold Donna in high regard I thanked her)

Sometimes posters may cryptically give a name in a sentence.

However there would be nothing worse than an innocent member being blocked due to an error of understanding on the accusers part.

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True kopes, but at least there's been no mistaken identity !!  And certainly those members are not innocent by a long way  . . . . . . . . why they are still around is beyond comprehension.